Tech Blogs

Your printer is on. It's connected. Your computer says it's set as the default. And yet Windows stubbornly insists the printer is offline. This is one of the most frustrating and most common tech support calls I get from customers in Athol, Gardner, and the surrounding area. The good news is that an "offline" printer is almost always a software or network configuration problem — not a broken printer. In most cases, it can be fixed without replacing anything. Here's what's act